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Drug Screen Specialist - Remote

Posted 9 weeks ago
Customer Service
Full Time
Philippines

Overview

Our client is looking for a Drug Screen Specialist who will serve as an extension of our team processing and communicating with clients about their drug screening orders.

In Short

  • Monitor and process any and all drug screen orders that clients place
  • Monitor, accurately interpret, and complete results in the client’s files
  • Provide our clients with Occupational Health Document(s)
  • Understand and apply guidelines in search criteria
  • Contact vendors to obtain information as needed and quality assurance on files that are open past a reasonable time
  • Interpret drug screen results for internal departments upon request
  • Analyze data appropriately while following strictly regulated compliance procedures and quality standards
  • Follow policies, procedures, and assigned workflows set by the Product Operations Manager
  • Learn and retain complex information, and apply it to specific job situations
  • Encourage a direct and positive relationship between the community and the company
  • Interfacing with clients/applicants as needed

Requirements

  • High attention to detail, accuracy, and efficiency
  • Integrity and dependability
  • Ability to handle sensitive information ethically

Benefits

  • Opportunity to work in a supportive team environment
  • Engagement with clients and community
CrewBloom logo

CrewBloom

CrewBloom is dedicated to connecting global professionals with remote job opportunities they are passionate about. Since its inception in 2016, the company has successfully expanded its reach to 22 countries across Asia, the Middle East, and Europe, fostering a diverse and inclusive work environment. CrewBloom emphasizes customer success and satisfaction, aiming to build long-term relationships with clients while providing innovative solutions and support.

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