Customer Support Representative (Dental) - Remote

Overview

We are currently looking for a dedicated and customer-focused individual within the dental field to join our client's team as a Customer Service Representative. The successful candidate will play a crucial role in delivering exceptional service to our clients, addressing their inquiries, and ensuring a positive customer experience.

In Short

• Engage with customers in a friendly and professional manner.
• Provide information about dental services and procedures.
• Efficiently schedule and manage appointments for clients.
• Assist clients with insurance-related inquiries.
• Address and resolve customer issues promptly.
• Develop and maintain a comprehensive understanding of dental products.
• Maintain accurate and up-to-date customer records.
• Work closely with dental professionals and administrative staff.
• Participate in team meetings and training sessions.

Requirements

• Strong communication skills.
• Customer service experience.
• Knowledge of dental services is a plus.
• Ability to manage appointments efficiently.
• Problem-solving skills.
• Team player.
• Attention to detail.

Benefits

• Opportunity to work in a supportive environment.
• Gain experience in the dental field.
• Flexible working hours.
• Professional development opportunities.