Senior Full Stack Engineer (AI Agent) - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

In Short

• Build amazing user interfaces using React and TypeScript.
• Work across the stack, including Python and Go back-end.
• Collaborate with product managers, designers, and AI/ML engineers.
• Emphasize scalability and performance optimization.
• Lead by example in code quality and documentation.
• Solve complex problems with creative solutions.

Requirements

• 5+ years of experience in software development.
• Strong knowledge of React and TypeScript.
• Experience with back-end development in Python/Go.
• Familiarity with databases like PostgreSQL.
• Design and UX mindset for intuitive user experiences.
• Ability to collaborate effectively within a team.
• Passion for AI and machine learning technologies.

Benefits

• Medical, dental, and vision plans.
• Paid parental leave.
• Monthly Health & Wellness allowance.
• Work from home office stipend.
• Lunch reimbursement for in-office employees.
• PTO: 3 weeks in Canada.