Product Manager - Remote

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO,Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, and CTO & co-founder, Tim Shi, an early member of Open AI.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

In Short

• Looking for a Product Manager to build next-generation contact center AI products.
• Collaboration with design, engineering, and ML teams is essential.
• Engage directly with customers to shape product direction.
• Manage the full product life cycle from planning to execution.
• Communicate effectively across all levels of the organization.
• Work with other Product Managers to align on roadmaps.
• Focus on delivering high-quality user experiences.
• Promote innovative and strategic thinking.
• Manage cross-functional communication effectively.
• Support a fast-paced and dynamic work environment.

Requirements

• 3+ years of experience as a product manager or product owner.
• Experience with AI products and enterprise SaaS is a plus.
• Bachelor's degree in relevant fields.
• Familiarity with agile methodologies and UX design.
• Strong strategic thinking and priority management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with a strategic mindset.

Benefits

• Medical, dental, and vision plans for employees and families.
• Paid parental leave.
• Monthly health and wellness allowance.
• Work from home office stipend.
• Lunch reimbursement for in-office employees.