CRM Specialist - Remote

Overview

Creditstar Group is a rapidly growing international consumer finance company, headquartered in Tallinn, Estonia and operating in multiple European markets. At the core, we are a financial technology company that uses automated processes, algorithms and data analysis to make financial instruments easily available to a population of more than 175 million people in our target markets. We are a team of ambitious professionals who value innovation, effective efficiency, high growth, and high performance. For more information on the group, please visit www.creditstar.com. Our vision is to build and deliver digital banking products of the future. If you want to be part of this, here is your chance.

In Short

• Deliver and monitor marketing strategies to foster profitable long-term relationships with clients.
• Coordinate with marketing stakeholders to boost market presence and increase customer engagement.
• Plan, test, and optimize communication funnels across multiple channels.
• Develop and monitor automated direct communication messages.
• Ensure email designs are optimized and user-friendly.
• A/B test campaigns and assets.
• Collaborate with departments to integrate CRM into overall marketing activities.
• Maintain GDPR compliance for target group lists.
• Conduct market research to follow trends and competition.

Requirements

• Solid experience with CRM systems.
• Strong understanding of KPI metrics.
• Ability to identify new opportunities and address customer concerns.
• Experience in planning and executing data-driven marketing campaigns.
• Proficiency in email marketing and automation tools.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to work in a rapidly growing company.
• Be part of a team that values innovation and high performance.
• Chance to contribute to the future of digital banking.
• Flexible working environment.
• Professional development opportunities.