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Bilingual Customer Support Clerk - Remote

Posted Yesterday
Customer Service
Full Time
PA, USA
14 USD/hour

Overview

Berkheimer Tax Innovations is seeking adaptable and motivated individuals to join their Wilkes-Barre, PA team as Customer Support Clerks, providing support to taxpayers.

In Short

  • Answer taxpayer inquiries in person & over the phone
  • Research, maintain, & update tax accounts
  • Process tax forms/mail & post payments
  • Complete tasks timely while meeting company standards
  • Spanish Speaking/Bi-lingual is a MUST!
  • Full-time schedule: Mon - Fri, 8:00 am - 4:00 pm
  • On-site in Wilkes-Barre, PA with potential for hybrid work
  • Start date: July 21st, 2025
  • Paid training provided
  • Monthly incentive opportunities available

Requirements

  • High School Diploma or equivalent
  • 0 - 6 months related experience and/or training
  • Reliable transportation to outer offices
  • Ability to manage difficult customer situations
  • Strong attention to detail
  • Problem-solving skills
  • Ability to sit for long periods of time

Benefits

  • Medical, Dental, Vision & Life Insurance
  • Wellness Program
  • Paid Holidays, Vacation, Sick, and Personal Time
  • 401(k) with Profit Sharing
  • Employee Assistance Program
  • Casual business work environment
  • Travel Insurance
Creditech logo

Creditech

Berkheimer Tax Innovations is a well-established tax collection and administration company based in Pennsylvania, dedicated to serving local communities for over 80 years. The company is committed to providing exceptional customer support and fostering a supportive work environment for its employees. With a focus on adaptability and motivation, Berkheimer offers extensive training and a range of benefits, including medical, dental, and wellness programs, to ensure the success and well-being of its team members.

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