Remote Complex Claim Manager

Overview

The Remote Complex Claim Manager is responsible for the technical handling of complex general liability claims, ensuring effective investigation, coverage determination, negotiation, and settlement.

In Short

• Manage and evaluate general liability claims in a remote environment.
• Evaluate information on coverage, liability, and damages.
• Develop and execute litigation plans.
• Manage claim documentation and correspondence.
• Ensure accurate payment of claims through analysis with insurance carriers.
• Provide outstanding customer service and foster positive relationships.
• Handle claims from first notice of loss to resolution.
• Maintain claims and suspense systems.
• Process claims timely according to company policy.
• Perform other assigned duties as needed.

Requirements

• Bachelor's degree in business or equivalent experience.
• Three years of claims handling experience.
• Ability to critically review claim files.
• Strong organizational and time management skills.
• Extensive knowledge of insurance processes.
• Strong interpersonal and communication skills.
• Ability to work independently with minimal supervision.
• Leadership skills to influence team positively.
• Strong computer and office skills.
• Ability to work extended hours when necessary.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• 401k plan and tax-preferred savings accounts.
• Paid vacation and sick days.
• Opportunities for growth and development.
• Supportive and collaborative work environment.
• Competitive compensation.
• Potential for restricted stock units.
• EEO and diversity support.
• Drug-free workplace.