Manager, Complex Claims - Remote

Overview

The Manager, Complex Claims leads a team tasked with tactical and strategic initiatives aimed at improving complex claim outcomes across key performance metrics.

In Short

• Lead a team focused on complex claims management.
• Provide leadership and structure to improve claim outcomes.
• Report to the Associate Director, Claims Production.
• Work in a blended office/remote culture.
• Manage a complex portfolio of initiatives.
• Develop team workflows and guidelines.
• Conduct analysis and reporting on claims trends.
• Ensure compliance with laws and regulations.
• Train and mentor team members.
• Qualifications include a bachelor’s degree or equivalent experience.

Requirements

• Bachelor’s degree or 4+ years of relevant experience.
• 4+ years of leadership experience in a claims environment.
• 4+ years of experience analyzing data for claims.
• 2+ years of experience in workflow design and improvement.

Benefits

• Eligible for employee benefits.
• Participation in unlimited vacation program.
• Annual performance bonuses.