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Remote CSR Manager

Posted 9 weeks ago
Customer Service
Full Time
USA

Overview

Join Our Legacy of Protecting Families from the Comfort of Your Home! AO is seeking dynamic and results-driven leaders to join our team. This is your opportunity to work from anywhere, build strong relationships with clients and your team, and earn an exceptional living while making a meaningful impact.

In Short

  • Lead and mentor a team of benefits representatives to achieve individual and team goals.
  • Contact clients who have inquired about their benefits and schedule appointments for detailed discussions.
  • Conduct virtual benefit reviews with clients via Zoom, providing clear and comprehensive explanations.
  • Facilitate the enrollment process for clients, ensuring a seamless experience.
  • Finalize a report card for each client upon completion of their benefits overview.
  • Demonstrate and teach proper processes, systems, and best practices to your team.
  • Collaborate with top leaders to refine strategies and improve team performance.
  • Monitor team performance, provide feedback, and implement training to drive success.

Requirements

  • Excellent communication skills, including active listening and problem-solving.
  • Strong leadership abilities with a focus on mentorship and team development.
  • Ability to learn quickly, adapt to change, and thrive in a fast-paced environment.
  • Proven track record of achieving and exceeding goals.
  • A positive attitude and a passion for helping others.
  • Previous experience in leadership or management is valued but not required.

Benefits

  • Work from Anywhere: Enjoy the flexibility of a 100% remote position.
  • Unmatched Incentives: Earn trips, prizes, and financial rewards for your hard work.
  • Growth Opportunities: Rapid advancement within the company for top performers.
  • Make a Difference: Help families protect their futures while building a rewarding career.
  • Team Environment: Collaborate with a supportive team to achieve shared and personal goals.
  • Residual Income: Unlock the opportunity for financial freedom.
  • Weekly Trainings: Refine your skills and stay ahead with ongoing training from industry leaders.

A.G.L.M.L

AO Globe Life - Madison Ledet

AO Globe Life, a proud subsidiary of Globe Life, has been dedicated to serving working-class families since 1951. With a focus on providing life, accident, and supplemental health products, the company aims to protect members of labor unions, credit unions, and associations, along with their families. Despite the challenges posed by the pandemic, AO Globe Life has experienced remarkable growth of over 20% in the past year, solidifying its status as an essential business. The company offers a flexible work-from-home environment, allowing representatives to connect with clients through Zoom Virtual Calls, while fostering long-term relationships and delivering exceptional service.

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