Operations Support Specialist, Localization - Remote

Overview

The Operations Support Specialist will support teams across localization operations with invoicing, monitoring late projects, handling client complaints, and generating reports to drive service excellence.

In Short

• Review providers’ invoices and flag discrepancies.
• Monitor and escalate late localization projects.
• Manage client complaints with professionalism.
• Collaborate with cross-functional teams to resolve issues.
• Generate reports and analyze data for continuous improvement.
• Provide administrative support to the Order Management team.

Requirements

• 2–3 years of experience in administrative operations or project coordination.
• Excellent organizational and problem-solving skills.
• Outstanding verbal and written communication skills.
• Fluency in a foreign language is a plus.
• Proficiency in Microsoft Excel or Google Sheets.
• Ability to work independently and adapt to priorities.

Benefits

• Inclusive and dynamic work environment.
• Commitment to professional growth.
• Support for individuals with diverse backgrounds.
• Collaborative and fun atmosphere.
• Reasonable accommodations for employees with disabilities.