Analyst I Epic EHR Application - Remote

Overview

The Analyst I Epic EHR Application provides build support for Epic and other clinical applications, focusing on change requests, maintenance, and project business demands.

In Short

• Provides configuration, documentation, testing, and support for software applications.
• Collaborates with hospital leadership and clinical department users.
• Resolves end-user system issues and provides solutions.
• Assists in designing and documenting software configurations.
• Follows procedures to identify and resolve application issues.
• Uses application management tools to collect performance statistics.
• Designs test cases and scripts, recording test outcomes.
• Checks systems for adherence to standards and guidelines.
• Participates in after-hours on-call rotation.
• Maintains collaborative relationships across departments.

Requirements

• High school diploma or equivalent; Bachelor's degree preferred.
• 1 year of relevant experience.
• No specific certifications required.
• Experience with Epic EHR and clinical applications is beneficial.
• Strong problem-solving and communication skills.
• Ability to collaborate across departments.
• Knowledge of application testing and configuration.
• Experience in IT documentation.
• Ability to manage end-user support and resolution management.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and their families.
• Access to financial resources and dietitians.
• Support for work-life balance and professional growth.