Clinic Growth Advisor - Remote

Overview

The Clinic Growth Advisor is fully remote with 10% travel, serving as a trusted partner to veterinary practices to drive adoption of Covetrus technology solutions and enhance customer satisfaction.

In Short

• Fully remote position with 10% travel
• Focus on customer engagement and retention
• Drive measurable business outcomes for veterinary practices
• Conduct regular wellness checks for clinics
• Collaborate with Veterinary Relationship Managers on growth opportunities
• Provide financial insights and operational support to customers
• Implement risk mitigation strategies to enhance customer retention
• Gather customer insights to inform product development
• Exceptional communication and analytical skills required
• 8+ years of experience in veterinary practice or related roles

Requirements

• Bachelor’s degree in business, life sciences, or related field
• 8+ years in a veterinary practice or related industry role
• Experience in account management or customer success
• Strong problem-solving and adaptability skills
• Exceptional interpersonal and presentation skills
• Proficient in Microsoft Office Suite
• Ability to analyze customer data for insights
• Demonstrated ability to influence decision makers
• Strong business acumen and executive presence
• Ability to prioritize customers based on account risk

Benefits

• 401k savings & company match
• Paid time off and holidays
• Maternity and parental leave
• Health, dental, and vision benefits
• Flexible spending accounts and health savings accounts
• Life & disability benefits
• Identity theft protection
• Pet insurance
• Eligibility for a short-term incentive plan
• Equal opportunity employer