As a Licensed Travel Claims Adjuster on our Customer Team, you will own the assessment and settlement of claims within your own settlement authority, ensuring a fast resolution and prompt payment for customers.
In Short
Manage day-to-day claims activities, including claims actions, emails, and payments.
Own the assessment and approval of new claims and complicated cases.
Collaborate with relevant stakeholders to achieve strategic objectives.
Ensure accurate documentation is collected and filed.
Maintain quality and accuracy to meet business KPIs.
Communicate with stakeholders to resolve claims efficiently.
Stay updated on insurance guidelines and regulations.
Requirements
1-3+ years of claims adjusting experience.
Active claims adjusting license(s) or ability to obtain them.
Basic understanding of insurance products and terminology.
Experience developing relationships with stakeholders.
Bachelor’s or postgraduate degree in a related field is desirable.
Benefits
Dynamic work environment with a focus on customer solutions.
Opportunity to work in a fast-paced startup culture.
Collaboration with a diverse team across multiple countries.