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Partner Account Operations Analyst - Remote

Posted 4 weeks ago
Data Analysis
Full Time
India

Overview

The Partner Account Operations Analyst will own and enhance the systems and tools within Coursera’s partner account management ecosystem. This role focuses on equipping account management teams with the tools, insights, and training needed to achieve business objectives and foster strong, lasting partner relationships.

In Short

  • Oversee the management and optimization of systems, processes, and tools.
  • Identify and implement new tools and systems for the Partner Success team.
  • Collect, organize, and analyze account data for actionable insights.
  • Monitor and analyze adoption metrics for new platform features.
  • Advocate for data accuracy and best practices across the organization.

Requirements

  • 3+ years of experience in systems management or data analytics.
  • Experience with CRM systems like Salesforce and marketing automation tools.
  • Strong analytical and data management skills.
  • Demonstrated problem-solving and communication skills.

Benefits

  • Flexible workspace choices for employees.
  • Virtual interviews and onboarding process.
  • Opportunity to enhance partner operations.
  • Contribute to the mission of providing access to education.
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Coursera

Coursera, launched in 2012 by Stanford professors Andrew Ng and Daphne Koller, is one of the largest online learning platforms globally, boasting 168 million registered learners. The company aims to provide universal access to world-class education by partnering with over 350 leading universities and industry partners to offer a diverse catalog of courses, Specializations, and Professional Certificates. Coursera serves institutions worldwide, helping to upskill and reskill employees, citizens, and students in various fields, including GenAI, data science, technology, and business. As a Delaware public benefit corporation and a B Corp, Coursera is committed to creating a world where anyone can transform their life through education, fostering a globally diverse team and offering flexible work arrangements.

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