Patient Services Representative Associate - Remote

Overview

The Patient Services Representative Associate plays a vital role in providing clerical support in a healthcare setting, ensuring smooth communication and assistance for patients and visitors.

In Short

• Greet and assist patients and visitors.
• Collect payments and co-payments.
• Schedule routine patient appointments.
• Maintain patient medical records.
• Handle clerical tasks such as answering phones and processing mail.
• Document patient interactions in EHR.
• Participate in safety initiatives.
• Confirm patient demographic and insurance information.
• Assist with kiosk registration and check-out processes.
• Work part-time with variable shifts.

Requirements

• High School Diploma or equivalent.
• Strong communication skills.
• Ability to handle clerical tasks efficiently.
• Experience in a healthcare setting is a plus.
• Familiarity with EHR systems preferred.
• Commitment to safety and compliance.
• Flexibility to work variable shifts.
• Customer service oriented.
• Detail-oriented approach to medical records.
• Team player with a collaborative mindset.

Benefits

• Comprehensive benefits package.
• On-demand pay program.
• Discounts on various services and products.
• Optional identity theft protection.
• Traditional and Roth retirement options.
• Support for professional growth and development.
• Commitment to diversity, equity, and inclusion.
• Collaborative work culture.
• Support for team members requiring accommodations.
• Opportunity to work in a nationally recognized health system.