Senior Broker Service Specialist (AU Mortgage, WFH) - Remote

Overview

The Senior Broker Service Specialist plays a crucial role in the mortgage industry, specializing in AU loan processing, and is responsible for various tasks including data entry, document management, and compliance checks while providing exceptional customer service.

In Short

• Full-time position with a Monday to Friday schedule.
• 4+ years of experience in mortgage processing required.
• Experience with CRM software in the mortgage industry.
• Exceptional customer service and organizational skills are essential.
• Responsibilities include data entry, document management, and compliance checks.
• Opportunity to work from home or in a hybrid setup.
• Competitive salary package with performance reviews.
• Training and development opportunities available.
• Access to health insurance and financial perks.
• Join a supportive and dynamic team.

Requirements

• Bachelor's Degree.
• 4+ years of experience in the mortgage industry.
• Familiarity with CRM tools and mortgage broking software.
• Strong attention to detail and problem-solving skills.
• Experience with project management tools.
• Good understanding of IT concepts and technologies.
• Ability to manage conflicting priorities effectively.
• Certificate IV in Financing & Mortgage Brokering is a plus.

Benefits

• Induction training and paid training program.
• Work from Home or Hybrid options available.
• Competitive salary and performance recognition.
• Opportunity to earn a CERT IV in Mortgage Broking.
• Health coverage for employees and dependents.
• Access to wellness programs and employee development activities.
• Regular engagement activities and company events.
• Financial assistance programs and referral bonuses.