Client Service Support Specialist - Remote

Overview

The Client Service Support Specialist will assist in various administrative tasks related to the Australian lending market, ensuring accurate data entry, document management, and effective communication with lenders and clients.

In Short

• Assist with data entry into aggregation software.
• Prepare and organize lenders' document checklists.
• Follow up with lenders on application statuses.
• Provide client service support and complete discharge forms.
• Manage settlement bookings and communication.
• Support compliance tasks using internal tools.
• Update application statuses in task management systems.
• Assist with post-settlement communication.
• Support interest rate reviews for existing clients.

Requirements

• 1-2 years admin experience in the Australian lending market.
• Knowledge of Australian lender policies.
• Familiarity with loan structures and application software.
• Graduate of any degree.
• Strong communication skills.
• Attention to detail and team player attitude.

Benefits

• Work from home flexibility.
• Medical, dental coverage, and life insurance from day 1.
• Paid vacation and sick leave.
• Competitive salary package and annual appraisal.
• Financial assistance program.
• Mandatory government benefits and 13th month pay.
• Regular company events and career growth opportunities.