Accreditations Administrator (AU Mortgage, Hybrid) - Remote

Overview

The Accreditations Administrator will be responsible for managing the process required to get our brokers accredited with our lender panel as well as maintaining systems, documents and lender process changes for the business. The role is critical in minimising the downtime required for a new broker to achieve productivity while also providing guidance and support to ensure a smooth transition into our business.

In Short

• Schedule: Monday – Friday (06:30 AM - 03:30 PM PHT)
• Manage the accreditation process for brokers with lenders.
• Prepare and submit accreditation documentation.
• Maintain data integrity within the CRM system.
• Respond to emails and manage shared team mailboxes.
• Support the onboarding team for efficient broker onboarding.
• Collaborate with teams to improve accreditation processes.
• Participate in remote learning and employee development activities.
• Enjoy a competitive salary package and benefits.
• Work hybrid: remote training and one in-office day per month.

Requirements

• Bachelor’s Degree in any relevant course.
• 1-2 years of customer service/administration experience.
• Excellent English communication skills (verbal and written).

Benefits

• Vacation Leave and Sick Leave credit/allotment.
• Convertible cash for unused sick leave.
• HMO Coverage (Medical, Dental, and Group Life insurance).
• Mandatory Government Benefits and 13th Month Pay.
• Referral bonus program available.
• Work-Life Integration and Perks.
• Regular company-wide events and engagement activities.