Operations Manager - Revenue Cycle Management - Remote

Overview

As an Operations Manager at Commure + Athelas, you will play a pivotal role in our Operations team focusing on Revenue-Cycle Management, ensuring efficient execution and a seamless client onboarding process.

In Short

• Drive client growth through operational optimization and new growth initiatives.
• Drive operational metrics (process throughput, defect rate, etc.).
• Develop and standardize internal processes, reporting, training and documentation.
• Ensure the efficient and timely execution of internal operations projects.
• Engage in cross-functional collaboration with key internal stakeholders.
• Contribute to the design and implementation of systems and processes.
• Breakdown complex business problems.
• Own execution and outcomes.
• Understand the business to proactively solve emerging problems.
• Act as the primary point of contact for 12+ accounts representing $1M+ in annual recurring revenue.

Requirements

• 3-5 years experience in consulting, investment banking, or operations at a fast-paced SaaS tech company.
• Energized by interacting with customers and delivering a great customer experience.
• Comfortable working with data and proficiency in SQL + Excel.
• Expertise in project management with experience deploying multiple projects.
• Relentless in searching for truth and understanding customer requests.
• Humbly confident in leading client meetings.
• Comfortable working in an autonomous environment.
• Demonstrated drive, intellectual curiosity, and attention to detail.
• Experience working cross-functionally with sales, operations, and engineering teams.
• Experience in the RCM space and/or prior start-up experience is a bonus.

Benefits

• Highly driven team working on mission-driven projects.
• Strong backing from top investors.
• Incredible growth opportunities with a rapidly scaling company.
• Competitive benefits including flexible PTO, medical, dental, and vision.