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Field Support Engineer - Remote

Posted 3 weeks ago
DevOps / Sysadmin
Full Time
Germany

Overview

This position requires sound knowledge in the form of an IT education, such as a specialist computer scientist for system integration or a technical degree. Professional experience is beneficial.

In Short

  • Installation, configuration and delivery of highly available server systems including peripherals.
  • Creation and maintenance of the associated IT system and network infrastructure.
  • Preparation and execution of acceptance tests in-house or at the customer.
  • Preparation and implementation of system training for users and administrators.
  • Complaint handling and on-call services (7/24 hotline).
  • Remote or on-site system maintenance (service deployments).

Requirements

  • Professional experience and good knowledge in the following areas are advantageous:
  • Windows Server Systems 2008 and following (MCSE or CCNA certificate advantageous).
  • Database management (installation, administration, support), Oracle/MS-SQL server.
  • IT Networking (LAN, SAN).
  • Network Storage (NAS, SAN).
  • Network security (FW, NAT, AV, IDS, Backup & Restore).

Benefits

  • Permanent full-time permanent employment and an attractive remuneration package.
  • Hybrid work is possible (combination of presence and remote work).
  • Modern workplace and the use of the latest technologies.
  • Pleasant working environment in an internationally oriented environment.
  • Your English is still expandable? - We support you!
Cognyte logo

Cognyte

Cognyte is a global leader in investigative analytics software solutions, dedicated to combating crime and terrorism in an increasingly complex technological landscape. With over 30 years of experience, the company harnesses the expertise of its talented professionals to develop innovative solutions that address the evolving challenges posed by sophisticated criminals. Cognyte fosters a collaborative and curious work environment, emphasizing meaningful relationships and a commitment to doing good, which translates into business success and impactful work. The company values diversity and encourages individuals with a passion for technology and problem-solving to join their mission of making the world a safer place.

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