Bilingual Quality Assurance Analyst - Benefits Solutions - Remote

Overview

As a Bilingual Quality Assurance Analyst at TELUS Health, you will play a key role in ensuring high-quality standards for our Retirement & Benefits Solution division by developing and executing test cases, identifying defects, and collaborating with cross-functional teams.

In Short

• Identify high-level test scenarios and write test cases.
• Execute manual test scripts and report defects.
• Communicate with Functional Leads and Business Analysts.
• Maintain the test suite and prioritize test execution.
• Follow up on defect resolutions within established timeframes.
• Employ structured problem-solving approaches.
• Collaborate with cross-functional teams.
• Advocate for end-user needs throughout the testing process.
• Utilize diverse testing methodologies.
• Meet deadlines by managing and prioritizing assigned tasks.

Requirements

• 2-5 years experience as a manual QA Analyst.
• Strong customer-centric mindset.
• Detail-oriented approach to quality issues.
• Effective communication skills with technical and non-technical stakeholders.
• Ownership of projects with accountability for deliverables.
• Experience in pension or benefits plan administration (great-to-have).
• Knowledge of JavaScript and Agile principles (great-to-have).

Benefits

• Career opportunities for professional development.
• Flexible work location options.
• Flexible schedule and comprehensive benefits program.
• Pension plan with employer contribution.
• Inclusive culture that embraces diversity.