Enterprise Account Manager - Europe Focus - Remote

Overview

TuxCare is looking for an Enterprise Account Manager to join our growing remote team. As an Enterprise Account Manager, you will be responsible for managing and expanding relationships with our enterprise clients. You will serve as a strategic partner to your assigned accounts, working to understand their infrastructure, goals, and challenges in order to drive revenue growth and long-term customer satisfaction.

In Short

• Own and manage a portfolio of enterprise accounts, serving as the primary commercial point of contact;
• Build deep relationships with key decision-makers in engineering, operations, procurement, and executive leadership;
• Drive renewals, upsells, and cross-sells, managing the full sales lifecycle within existing accounts;
• Understand the customer’s technical stack, patching strategies, compliance needs, and business goals to position the most relevant solutions;
• Develop account plans to increase customer engagement and identify growth opportunities;
• Collaborate with Sales Engineering and Product teams to prepare tailored proposals, presentations, and technical responses;
• Monitor product adoption, usage metrics, and satisfaction levels to identify risks and proactively mitigate churn;
• Maintain all account activities, contacts, deals, quotes, and relevant documentation in HubSpot (our CRM);
• Represent the voice of the customer internally, providing feedback to help shape product direction and go-to-market strategy;
• Leverage success stories to generate case studies, testimonials, and references;
• Work cross-functionally with Marketing and Customer Success to support customer campaigns and communications;
• Operate in alignment with CloudLinux Principles and contribute to a collaborative, high-performing sales culture.

Requirements

• Proven experience in account management or sales, preferably in a technology or SaaS environment;
• Strong understanding of Linux and open-source technologies;
• Excellent communication and interpersonal skills;
• Ability to build and maintain relationships with key stakeholders;
• Strong analytical and problem-solving abilities;
• Experience with CRM tools, preferably HubSpot;
• Ability to work independently and remotely;
• Fluency in English; additional languages are a plus;
• Strong organizational skills and attention to detail;
• Willingness to travel occasionally for client meetings.

Benefits

• Work remotely from anywhere;
• Competitive salary and performance-based bonuses;
• Flexible working hours;
• Opportunities for professional development and career growth;
• Collaborative and innovative work environment;
• Health and wellness benefits;
• Company-sponsored events and team-building activities;
• Access to cutting-edge technology and tools;
• Supportive and inclusive company culture.