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Client Support Specialist (Workplaces - B2B) - Remote

Posted Yesterday
Customer Service
Full Time
Worldwide

Overview

Clipboard is a fast-growing Series C marketplace focused on connecting workplaces and professionals. We aim to improve lives by offering career growth and financial opportunities through our app-based marketplace.

In Short

  • Join a global, remote team of 700+ people.
  • Serve as the frontline specialist for business clients.
  • Proactively solve client issues and prevent churn.
  • Handle voice and email communications.
  • Navigate tools like Zendesk and Clipboard Health portal.
  • Work cross-functionally with various teams.
  • Uphold company values in every interaction.
  • Opportunity for significant impact and growth.
  • 100% remote work environment.
  • Fast-paced startup culture.

Requirements

  • Customer-centric mindset.
  • Strong communication skills in English.
  • Proactive problem-solving abilities.
  • High accountability and standards.
  • No specific degree required.

Benefits

  • Work from anywhere in the world.
  • Fast-paced startup environment.
  • Hiring process that rewards skills over experience.
  • Opportunity to make a significant impact.
Clipboard logo

Clipboard

Clipboard is a fast-growing Series C marketplace dedicated to improving lives by connecting professionals with on-demand job opportunities in various sectors, including Long Term Care, Dental Offices, and Schools. With a global remote team of over 700 people, Clipboard has been profitable since 2022 and fills millions of shifts annually across the US. The company emphasizes a culture of high ownership and asynchronous workflows, allowing professionals to leverage their time and ambition for career growth and financial opportunity. Clipboard is recognized as a YC Top Company and is committed to meaningful work in healthcare, providing flexible scheduling and unlimited paid time off for its employees.

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