Customer Support Specialist - Remote

Overview

We are hiring a couple of amazing people to join the team at Cliniko to help with supporting our customers during UK business hours. Most of our customers are healthcare business owners and we love helping them get the most out of Cliniko.

In Short

• Support Cliniko customers via chat and email.
• Assist potential customers in deciding if Cliniko suits their business.
• Engage with customers on social media.
• Collaborate with developers to resolve customer issues.
• Work with third-party integrators to solve customer problems.
• Empowered to provide exceptional customer support.
• Work remotely with a global team.
• No managers or meetings; autonomous work environment.
• Focus on making a positive impact on the world.
• Join a team of 57 dedicated individuals.

Requirements

• Strong communication skills.
• Ability to work independently and proactively.
• A sense of humor and a positive attitude.
• No specific experience or credentials required.
• Passion for helping others.

Benefits

• Work from anywhere in the world.
• Flexible working hours.
• Supportive team culture.
• Opportunity to be part of a positive impact initiative.