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Technical Customer Support Engineer - German Speaking - Remote

Posted 4 days ago
Customer Service
Full Time
Germany

Overview

The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers globally, focusing on technical support for ClickHouse's open-source database system.

In Short

  • Support ClickHouse users via chat, calls, and meetings
  • Develop solutions for users and customers
  • Collaborate with global teams on user functionality
  • Mentor and train colleagues and users
  • Deliver excellent customer service as a first-line technical engineer
  • Build strong relationships with customers and partners

Requirements

  • Technical knowledge in SQL databases and OLAP
  • Experience in technical support or related roles
  • Availability for 24x7 support in a global environment
  • Strong English and German communication skills
  • Teamwork mindset and problem-solving skills

Benefits

  • Flexible work environment
  • Healthcare contributions
  • Stock options for new team members
  • Flexible time off
  • $500 home office setup for remote employees
ClickHouse logo

ClickHouse

ClickHouse is a rapidly growing company that specializes in providing high-performance analytical database management solutions. With a focus on open-source technology and cloud-native services, ClickHouse aims to deliver scalable and efficient data processing capabilities to its users. The company is dedicated to offering exceptional customer support through a global team of technical support engineers who engage with clients across various regions, including North America, EMEA, and APJ. ClickHouse fosters a collaborative environment where team members are encouraged to share knowledge, mentor others, and continuously improve the support experience for a diverse and expanding user base.

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