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Technical Customer Support Engineer - German Speaking - Remote

Posted 15 weeks ago
Customer Service
Full Time
Germany

Overview

The Technical Customer Support Engineer at ClickHouse will provide excellent service to customers globally, focusing on technical support for ClickHouse's open-source database system.

In Short

  • Support ClickHouse users via chat, calls, and meetings
  • Develop solutions for users and customers
  • Collaborate with global teams on user functionality
  • Mentor and train colleagues and users
  • Deliver excellent customer service as a first-line technical engineer
  • Build strong relationships with customers and partners

Requirements

  • Technical knowledge in SQL databases and OLAP
  • Experience in technical support or related roles
  • Availability for 24x7 support in a global environment
  • Strong English and German communication skills
  • Teamwork mindset and problem-solving skills

Benefits

  • Flexible work environment
  • Healthcare contributions
  • Stock options for new team members
  • Flexible time off
  • $500 home office setup for remote employees
ClickHouse logo

ClickHouse

ClickHouse is a rapidly growing company that specializes in providing high-performance analytical database management solutions. With a focus on open-source technology and cloud-native services, ClickHouse aims to deliver scalable and efficient data processing capabilities to its users. The company is dedicated to offering exceptional customer support through a global team of technical support engineers who engage with clients across various regions, including North America, EMEA, and APJ. ClickHouse fosters a collaborative environment where team members are encouraged to share knowledge, mentor others, and continuously improve the support experience for a diverse and expanding user base.

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