Business Office Manager - Remote

Overview

The Business Office Manager is responsible for overseeing all aspects of the hospital’s revenue cycle, ensuring optimal financial performance and a seamless patient financial experience.

In Short

• Oversee hospital revenue cycle operations including billing and collections.
• Manage front-end and back-end RCM functions.
• Ensure timely filing and follow-up on insurance and patient claims.
• Monitor key performance indicators (KPIs) related to revenue cycle.
• Lead and supervise revenue cycle staff.
• Implement process improvements for efficiency and revenue capture.
• Assist with month-end and year-end close processes.
• Support development and maintenance of RCM policies and training programs.
• Requires strong knowledge of medical billing and reimbursement methodologies.
• Must have 5+ years of experience in hospital revenue cycle management.

Requirements

• High school diploma or GED equivalent required.
• 5+ years of experience in hospital revenue cycle management.
• 2+ years of leadership and team supervision experience.
• Knowledge of Medicare, Medicaid, and commercial insurance processes.
• Experience with hospital billing systems and electronic health records (EHR).
• Exceptional customer service and communication skills.
• Ability to prioritize and meet deadlines.
• Effective organizational and time management skills.
• Ability to maintain confidentiality and quality standards.
• Knowledge in CMS hospital regulations and reimbursement.

Benefits

• Valued work environment.
• Educational and training opportunities.
• Recognition and rewards for contributions.
• Supportive team culture.
• Commitment to excellence and quality care.