Remote RPM Coordinator

Overview

Chronic Care Staffing is seeking a Remote RPM Coordinator to support patients in managing chronic and high-risk conditions through Remote Patient Monitoring (RPM). You will play a key role in monitoring biometric data, educating patients on device usage, escalating critical findings, and coordinating care with providers to improve patient outcomes and reduce hospitalizations.

In Short

• Conduct onboarding and device education calls for new RPM patients.
• Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily.
• Identify abnormal readings/trends and escalate per protocol.
• Perform monthly engagement calls to assess patient condition and address concerns.
• Troubleshoot device connectivity and usage issues.
• Communicate effectively with patients and caregivers regarding goals and progress.
• Promote adherence to individualized care plans.
• Accurately document interactions in EHR/RPM platforms.
• Educate patients on lifestyle changes and condition management.
• Comply with CMS RPM billing and documentation guidelines.

Requirements

• Experience in Remote Patient Monitoring or similar healthcare roles.
• Strong communication skills.
• Ability to analyze biometric data.
• Knowledge of EHR systems.
• Understanding of CMS billing guidelines.
• Problem-solving skills for troubleshooting devices.
• Empathy and patience in patient interactions.

Benefits

• Work remotely.
• Competitive salary.
• Full-time employment.
• Opportunity to make a difference in patient care.
• Supportive team environment.