Remote Enrollment Coordinator - CMA/RMA

Overview

Chronic Care Staffing is seeking a compassionate and organized Remote Enrollment Coordinator - CMA/RMA to support patients enrolling in Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs. In this fully remote role, you will serve as a trusted guide for patients, helping them understand available healthcare support services while ensuring all enrollment and documentation processes remain compliant with CMS and HIPAA standards.

This opportunity is ideal for Certified Medical Assistants who enjoy patient interaction, healthcare education, and remote clinical coordination in a fast-paced environment.

In Short

• Contact patients to introduce CCM and RPM services and explain program benefits.
• Guide patients through the enrollment and consent process.
• Document all patient interactions and enrollment activities accurately within EMR systems.
• Ensure compliance with CMS, HIPAA, and internal documentation standards.
• Answer patient questions regarding care coordination services and program expectations.
• Collaborate with healthcare providers and internal teams to maintain smooth communication and patient transitions.
• Maintain organized workflows while managing daily outreach goals and follow-up tasks.
• Support positive patient experiences through empathy, professionalism, and clear communication.

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote setting.
• Experience with EMR systems.
• Knowledge of healthcare regulations, including CMS and HIPAA.
• Empathetic approach to patient care.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.

Benefits

• Competitive pay rate of $17–$20/hour.
• Full-time employment with a Monday–Friday schedule.
• Opportunity to work from home.
• Supportive team environment.
• Professional development opportunities.
• Health benefits and wellness programs.
• Flexible working hours.