Remote CCM/RPM Enrollment Coordinator (CMA/RMA)

Overview

Chronic Care Staffing is seeking a detail-oriented and patient-focused Remote CCM/RPM Enrollment Coordinator to support our chronic care management programs. This role is ideal for a Certified Medical Assistant (CMA/RMA) who enjoys engaging patients, explaining healthcare programs, and helping individuals actively participate in managing their chronic conditions.

In this position, you will introduce patients to Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services, obtain verbal consent, and serve as a trusted liaison between patients and care teams.

In Short

• Conduct outreach to patients for CCM and RPM enrollment
• Assess eligibility and explain program benefits clearly and professionally
• Obtain and document verbal consent in compliance with CMS guidelines
• Educate patients and families on chronic conditions, medications, and care expectations
• Communicate effectively with providers and internal care teams
• Promote positive patient experiences through proactive and compassionate outreach
• Support care plan adherence and encourage self-management strategies
• Ensure all documentation meets CMS, HIPAA, and CCS compliance standards

Requirements

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
• Strong communication skills
• Detail-oriented with a focus on patient care
• Ability to work independently in a remote environment

Benefits

• Competitive pay
• Work from anywhere in the U.S.
• Opportunities for professional development