Remote RPM Coordinator (CMA/RMA or LPN)

Overview

Chronic Care Staffing is seeking a detail-oriented and patient-focused Remote RPM Coordinator to support patients managing chronic and high-risk conditions through Remote Patient Monitoring (RPM) services.

In this role, you will monitor biometric data, provide device education, identify abnormal readings, and coordinate care with providers to improve patient outcomes and reduce hospitalizations. This position is ideal for healthcare professionals who thrive in a structured, remote care environment.

In Short

• Conduct onboarding and device education calls for new RPM patients
• Monitor incoming biometric data (blood pressure, glucose, weight, oxygen saturation) daily
• Identify abnormal readings and escalate findings according to established protocols
• Perform monthly engagement calls to assess patient condition and address concerns
• Troubleshoot device connectivity and usage issues
• Communicate effectively with patients and caregivers regarding care goals and progress
• Promote adherence to individualized care plans and encourage self-management
• Accurately document patient interactions in EHR and RPM platforms
• Ensure compliance with CMS RPM billing and documentation guidelines
• Maintain productivity standards for monitoring and outreach

Requirements

• Must be a CMA, RMA, or LPN
• Experience in patient monitoring or chronic care management
• Strong communication skills
• Ability to work independently in a remote setting
• Detail-oriented with strong organizational skills
• Familiarity with EHR systems
• Knowledge of CMS guidelines for RPM
• Proficient in troubleshooting technical issues

Benefits

• Competitive salary
• Work from home flexibility
• Supportive team environment
• Opportunities for professional development
• Health and wellness benefits