Remote Care Coordinator - CMA

Overview

Chronic Care Staffing (CCS) is seeking a Remote Care Coordinator (CMA) to join our growing healthcare team. As a Care Coordinator, you’ll play a vital role in helping patients manage their chronic conditions through consistent communication, education, and coordination with their healthcare providers.

In Short

• Conduct monthly Chronic Care Management (CCM) calls or verbal enrollments.
• Perform services such as Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring.
• Communicate effectively with patients and family members about chronic conditions, medications, barriers to care, and treatment plans.
• Collaborate with providers, staff, and other healthcare professionals to ensure coordinated care.
• Promote adherence to personalized care plans and patient health goals.
• Support patients with medication reconciliation and education.
• Connect patients to community resources to enhance well-being and satisfaction.
• Maintain compliance with CMS guidelines and organizational regulations.
• Uphold CCS’s reputation for professional, compassionate, and patient-focused care.
• Meet expected call volume and maintain thorough documentation in EHR systems.

Requirements

• Unencumbered active CMA or RMA certificate.
• Active BLS certification.
• High proficiency in EHR systems.
• Recent experience in a clinical or CCM setting.
• Proficiency in Google Suite.
• Ability to plan, organize, and work independently in a HIPAA-compliant home office.
• Excellent verbal and written communication skills.
• Strong clinical reasoning, problem-solving, and critical thinking abilities.

Benefits

• Paid Time Off (PTO).
• Health, Dental & Vision Coverage.
• 401(k) Retirement Plan.
• On-the-Job Training.
• No Weekend Work.
• Growth Opportunities.
• Incremental PTO Increases.
• Life/LTD Benefits.