Delivery Practice Manager, Consulting - Remote

Overview

The Delivery Practice Manager, Consulting at Clariti is responsible for providing effective consulting oversight for strategic accounts, ensuring successful implementation of Clariti solutions and maintaining strong customer relationships.

In Short

• Oversee high-quality delivery of engagements.
• Analyze and execute on strategic projects.
• Manage services relationship with customers and partners.
• Ensure projects are delivered on time and within budget.
• Implement effective delivery mechanisms.
• Drive consistent project delivery experience.
• Assist sales team in closing deals.
• Attract and develop top talent for the team.
• Provide coaching and mentoring to project teams.
• Document lessons learned for team education.

Requirements

• Bachelor's degree or equivalent experience.
• 10+ years of services delivery experience.
• 7+ years of software implementation experience.
• Exceptional communication and relationship-building skills.
• Experience in large Enterprise environments.
• Project financials business acumen.
• Leadership experience in transformation programs.
• Ability to navigate presales.
• Systems Integrator experience.
• Track record of achieving revenue and margin goals.
• Ability to manage and resolve client escalations.
• Willingness to travel within Canada and the US (30%-40%).

Benefits

• Competitive salary range of $124K-$185K annually.
• Remote work flexibility.
• Opportunities for professional development.
• Inclusive company culture.
• Comprehensive background checks for successful candidates.
• Occasional travel for company meetings.