Customer Support Representative, Part-Time - Remote

Overview

As a Customer Support Representative at Clair, you will assist users with our digital banking platform, ensuring they have an exceptional customer experience while helping them understand our products.

In Short

• Provide exceptional customer service via phone, text, and email.
• Become a product expert in Clair's services.
• Learn about earned wage advance support.
• Work closely with a dedicated team focused on user satisfaction.

Requirements

• 2+ years of experience in a customer support role.
• 1+ years experience using Zendesk.
• Excellent written and verbal communication skills.
• Aptitude for numbers and math.
• Desire to understand and help hourly workers.
• Excitement about joining a startup in the fintech space.
• Team player attitude.

Benefits

• Medical, Dental, & Vision Coverage.
• Fully-paid parental leave.
• Company-sponsored 401k, HSA, and FSA.
• Unlimited vacation for salaried roles.
• Work from home setup allowance.
• Access to your earnings every day on Clair.
• Disability insurance coverage.