Customer & Partner Support Representative - Remote

Overview

The Customer & Partner Support Representative will assist customers and experience providers with inquiries, issues, and general support needs, ensuring outstanding service and lasting memories.

In Short

• Provide support to customers and partners via email, chat, and phone.
• Assist experience providers with onboarding and troubleshooting.
• Handle customer inquiries and complaints professionally.
• Work closely with internal teams to resolve support tickets.
• Full-time position with work hours M-F, CET.
• Open to experienced professionals and freshers.
• Passion for customer service is essential.
• Collaborate with various teams to enhance customer experience.
• Focus on making extraordinary moments accessible to all.
• Join a company committed to outstanding service.

Requirements

• Excellent communication skills.
• Ability to handle inquiries and complaints effectively.
• Strong problem-solving skills.
• Experience in customer support is a plus.
• Familiarity with email, chat, and phone support.

Benefits

• Opportunity to work with top experience providers.
• Dynamic and supportive work environment.
• Potential for personal and professional growth.
• Be part of a company that values outstanding service.