Remote Otter LogoRemoteOtter

Director of Customer Development - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide
$110,000 - $140,000 USD/year

Overview

The Director of Customer Development at Civitas Learning will manage a portfolio of accounts, build long-term relationships, and ensure customer satisfaction and growth.

In Short

  • Manage a portfolio of assigned accounts.
  • Build long-term advisor relationships with customers.
  • Responsible for customer retention and growth opportunities.
  • Negotiate renewal contracts and upsell products/services.
  • Create and oversee Success Plans for customer outcomes.
  • Manage KPI’s and contract data in Salesforce (SFDC).
  • Identify qualified upsell opportunities.
  • Gather success stories for references and presentations.
  • Work effectively with cross-functional teams.
  • Flexible remote work environment.

Requirements

  • Bachelor’s degree or higher.
  • 12 years of experience in EdTech or higher education.
  • Experience with executive business reviews.
  • Strong problem-solving skills.
  • Ability to manage multiple accounts simultaneously.
  • Experience with Google Suite.
  • Ability to learn new technologies quickly.
  • Cross-functional team coordination experience.

Benefits

  • Competitive salary.
  • Full benefits including medical, dental, vision, and 401k match.
  • 100% remote work environment.
  • Unlimited flexible PTO.
  • Every other Friday off.
  • Monthly stipends for home office and wellness expenses.
  • Generous parental leave policy.
  • Inclusive reimbursement fund for reproductive health and adoption.

C.L

Civitas Learning

Civitas Learning is a remote-first company dedicated to partnering with higher education institutions to enhance student success through innovative data science solutions. The company focuses on building strong relationships with educational leaders, helping them identify and address challenges while promoting a vision of improved decision-making and workflow. Civitas Learning fosters a collaborative culture that values team input and emphasizes personal and professional growth, making it an ideal environment for individuals seeking to make a meaningful impact in the education sector.

Share This Job!

Save This Job!

Similar Jobs:

E.I

Director of Development - Remote

Elemental Impact

3 weeks ago

The Director of Development will lead fundraising efforts and grant writing for a nonprofit focused on climate technologies.

USA
Full-time
Sales / Business
$106,400 - $191,000/year
Per Scholas logo

Director of Development - Remote

Per Scholas

4 weeks ago

Per Scholas is looking for a Director of Development to manage funder relations and drive fundraising strategies for their campuses.

MD, USA
Full-time
Sales / Business
$90,000 - $110,000/year
Institute for Strategic Dialogue (ISD) logo

Director of Development - Remote

Institute for Strategic Dialogue (ISD)

14 weeks ago

Join ISD, a non-profit organization dedicated to safeguarding human rights and promoting democracy, in a full-time role with flexible working options.

United States
Full-time
All others
$110,000 - $140,000/year
TruMerit, formerly CGFNS International logo

Director of Career Development - Remote

TruMerit, formerly CGFNS International

2 weeks ago

The Director of Career Development will oversee global certification processes and ensure compliance with international standards in the healthcare sector.

Worldwide
Full-time
All others
$140,000 - $160,000/year

G.G

Director of Client Development - Remote

Goodway Group

10 weeks ago

Goodway Group is seeking a Director of Client Development to lead client service and media teams, focusing on enterprise relationships and strategic partnerships.

Worldwide
Full-time
Sales / Business