Implementation Consultant - Education - Remote

Overview

As an Implementation Consultant at Civica, you will deliver top-notch professional services to clients across Australia, playing a key role in configuring solutions, managing multiple implementations, and utilizing your expertise in Release Automation.

In Short

• Lead software implementations and manage releases.
• Work closely with stakeholders to ensure smooth operations.
• Deliver professional services to clients across Australia.
• Configure solutions and manage multiple implementations.
• Utilize expertise in Release Automation.
• Excellent time management and priority juggling required.
• Strong customer-first mindset essential.
• Some travel may be required for on-site support.
• Help customers achieve their goals with confidence.
• Make a real difference to people and communities.

Requirements

• Experience in technology and customer success.
• Proven ability to lead software implementations.
• Strong stakeholder management skills.
• Excellent time management skills.
• Ability to juggle multiple priorities.
• Customer-first mindset.
• Willingness to travel as needed.
• Passion for improving outcomes for citizens.
• Growth-oriented and eager to make an impact.
• Experience in public services is a plus.

Benefits

• Opportunity to work with a passionate team.
• Chance to make a real difference in public services.
• Support for career growth and personal development.
• Engagement with a diverse range of clients.
• Work in a dynamic and impactful environment.
• Access to continuous learning opportunities.
• Collaboration with innovative technology solutions.
• Focus on customer satisfaction and success.
• Contribute to the success of over 100 million citizens.
• Be part of a GovTech champion organization.