Senior Operations Associate - Remote

Overview

The Senior Operations Associate is responsible for performing clerical duties, processing customer requests, maintaining records, and providing customer service in a busy office environment.

In Short

• Review and maintain department records and applications.
• Process customer requests for records.
• Respond to inquiries from the public and staff.
• Schedule appointments and manage calendars for staff.
• Perform data entry in Building Department systems.
• Assist with special projects as needed.
• Provide professional customer service.
• Answer public inquiries via IVR.
• Assist with daily work assignments.
• May work remotely up to 2 days a week.

Requirements

• High school diploma or equivalent.
• One year of clerical experience.
• Ability to type at least 100 keystrokes per minute.

Benefits

• Opportunity for remote work.
• Diverse workforce.
• Equal opportunity employer.