Senior Operations Associate - Remote

Overview

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network.

In Short

• Seeking a data-driven and detail-oriented Operations Associate.
• Own the acceleration of scheduling and delivery quality across designated markets.
• Work closely with cross-functional partners and leaders.
• Utilize data and metrics to inform decision-making.
• 3+ years of experience in a high-growth operational environment.
• Collaboration with cross-functional teams to drive consensus.
• Adaptable self-starter who embraces change.
• Willingness to work evenings/weekends as needed.
• Focus on exceeding SLAs and providing memorable service experiences.
• Engage in a results-oriented culture with a 90-day plan for new hires.

Requirements

• 3+ years of experience in operations.
• Ability to thrive in fast-paced settings.
• Strong analytical skills and comfort with data.
• Effective collaboration skills with stakeholders.
• Self-management of multiple tasks and projects.
• Willingness to work flexible hours as needed.

Benefits

• Flexible PTO and 11 company holidays.
• Fully-paid health benefits plan including Medical, Dental, and Vision.
• 12 weeks of paid parental leave.
• Fertility and family benefits.
• Mental health benefits through Spring Health.
• Caregiver support programs.
• Work-from-home stipend of $150/month.
• Productivity stipend of $300/year.
• One-time home office stipend of $750.