Administrative Services Specialist - Remote

Overview

The NYC Department of Consumer and Worker Protection (DCWP) is seeking an Administrative Services Specialist to manage licensing applications and provide exceptional customer service.

In Short

• Assist in managing day-to-day operations of the Licensing Division.
• Perform clerical work and complex data processing functions.
• Check records for accuracy and conformity with policies.
• Prepare and monitor reports under supervision.
• Provide high-volume customer service to licensing applicants.
• Assist applicants with outreach to other city agencies.
• Answer calls, emails, and written correspondence.
• Attend seminars, meetings, and trainings.
• Follow all division and agency policies and procedures.
• Perform related licensing tasks as needed.

Requirements

• A four-year high school diploma or equivalent.
• One year of satisfactory clerical experience.
• Keyboard familiarity with a typing speed of at least 100 keystrokes per minute.

Benefits

• An inclusive and diverse work environment.
• Commitment to equal opportunity employment.
• Support for work-life balance.