Database Maintenance and Development Analyst - Remote

Overview

The Database Maintenance and Development Analyst is responsible for providing operations support, including documentation maintenance and account management, while ensuring exceptional client experiences and compliance with regulations.

In Short

• Provide operations support services including documentation maintenance and account management.
• Serve as a liaison between operations staff and clients.
• Update help content for end users.
• Conduct needs assessments and develop content solutions.
• Monitor work progression and ensure timely completion of assignments.
• Demonstrate problem-solving and decision-making skills.
• Utilize Microsoft Office proficiently.
• Maintain a high level of organization and time management.
• Work under pressure and adapt to changing requirements.
• Ensure compliance with laws and regulations.

Requirements

• 0-2 years of relevant experience.
• Bachelor’s degree or equivalent experience.
• Proficient in Microsoft Office.
• Self-motivated and detail-oriented.
• Strong written and verbal communication skills.
• Ability to manage deadlines and unexpected changes.
• Demonstrated organization and time management skills.
• Problem-solving capabilities.

Benefits

• Equal opportunity employer.
• Consideration for candidates without regard to protected characteristics.
• Accessibility accommodations available for applicants with disabilities.