Client Onboarding Program Manager - SVP - Remote

Overview

The Client Onboarding Program Manager is a strategic professional responsible for managing client onboarding processes, ensuring alignment with business goals, and leading cross-functional teams to deliver complex projects.

In Short

• Lead the Client Onboarding Program with a focus on strategic execution.
• Manage multiple complex projects simultaneously.
• Communicate effectively with senior stakeholders and clients.
• Ensure adherence to project processes and standards.
• Identify and mitigate risks impacting project delivery.
• Foster strong relationships with internal and external stakeholders.
• Drive optimization opportunities through metrics analysis.
• Provide leadership and guidance to project teams.
• Contribute to the development of business cases and cost-benefit analyses.
• Exemplify Citi’s core values and ethical standards.

Requirements

• 10+ years of experience in project management.
• Bachelor's degree required; Master's degree preferred.
• Strong communication and presentation skills.
• Effective leadership and team-building abilities.
• Proven problem-solving and analytical skills.
• Experience in cross-functional teamwork.
• Ability to influence senior stakeholders.
• Knowledge of risk management practices.
• Experience in client onboarding processes.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development.
• Access to a diverse and inclusive work environment.
• Flexible work arrangements.
• Support for work-life balance.