Client Onboarding Junior Analyst - Remote

Overview

As a Client Onboarding Junior Analyst at Citi, you will engage with clients and internal stakeholders to ensure a positive onboarding experience for our financial services, focusing on account opening and maintenance.

In Short

• Coordinate and execute the documentation process for client account openings.
• Act as the Single Point of Contact for client queries.
• Enhance the client experience by simplifying internal processes.
• Conduct regular updates with customers on account opening status.
• Review documentation for legal and regulatory compliance.
• Manage client queries using a project management approach.
• Coordinate special projects as needed.
• 1-4+ years of relevant experience required.
• Fluency in English is mandatory.
• Strong analytical and investigative skills are essential.

Requirements

• Experience in Corporate Customer Service or Financial Client Onboarding.
• Ability to work independently and within a team.
• Experience in a process-driven or legal environment is preferable.
• Proven ability to establish business partnerships.
• Strong communication skills.

Benefits

• Hybrid working model with up to 2 days working from home.
• Competitive base salary with annual reviews.
• Private Medical Care Program.
• Life Insurance Program.
• Pension Plan contribution.
• Employee Assistance Program.
• Paid Parental Leave Program.
• Holidays Allowance and Sport Card.
• Access to learning and development resources.
• Annual performance-related bonus.