Principal Insights Analyst - Remote

Overview

The Principal Insights Analyst is responsible for the regular insights around risk and churn in the business, focusing on building and maintaining dashboards for CX leaders.

In Short

• Responsible for insights around risk and churn
• Build and maintain dashboards
• Serve as leading indicators of success for CX leaders
• Utilize Gainsight and SFDC
• Improve self-serve capabilities
• Reduce time delivering reports
• Provide more time for insights and action

Requirements

• Experience in insights analysis
• Proficiency in dashboard development
• Familiarity with Gainsight and SFDC
• Strong analytical skills
• Ability to work with CX leaders

Benefits

• Opportunity to impact business success
• Work with a dynamic team
• Professional development opportunities