Product Support Specialist - Japanese - Remote

Overview

The Product Support Specialist will be responsible for application operations and maintenance within a Japanese financial institution, requiring collaboration between application and infrastructure teams.

In Short

• Perform daily application operations and maintenance on RedHat Linux environments.
• Act as a liaison between application and infrastructure teams.
• Respond to incidents and coordinate resolutions.
• Support system enhancements and updates.
• Manage minor project tasks and process improvements.
• Focus on reliability and service continuity in an enterprise IT environment.
• Utilize basic database skills with Oracle or MSSQL Server.
• Work remotely in the Eastern Time Zone.
• Communicate effectively with stakeholders.
• Long-term, full-time employment.

Requirements

• Fluency in Japanese and English (business level).
• Experience collaborating with multiple stakeholders.
• Basic command-line skills in Linux.
• Understanding of application-infrastructure integration.
• Project management experience; PMP certification is a plus.
• Experience in the financial industry is preferred, but not required.

Benefits

• 401K match.
• Remote working opportunities.
• Full-time employment with stable hours.
• Opportunity to work in a dynamic environment.