Senior Product Manager, Diner Experiences - Remote

Overview

ChowNow is seeking a Senior Product Manager for Diner Experiences to own the end-to-end consumer journey, focusing on optimizing the digital dining experience for independent restaurants.

In Short

• Own the consumer products processing $2B+ in annual transactions.
• Drive conversion improvements impacting 20,000+ restaurant partners.
• Build loyalty and retention systems for food delivery.
• Launch innovative payment methods to reduce friction.
• Create discovery experiences for diners exploring local cuisines.
• Define competitive ordering experiences for independent restaurants.
• Work on preserving local food culture and community.

Requirements

• 5+ years of Product Management experience, with 3+ years in consumer mobile apps.
• Experience optimizing e-commerce funnels with high transaction volumes.
• Strong product craft with a focus on conversion.
• Proficiency in multi-platform product management (iOS, Android, Web).
• Data-driven with strong SQL skills and A/B testing expertise.
• Expertise in designing engagement strategies through loyalty frameworks.
• Deep knowledge of payment systems and checkout optimization.
• Passion for supporting local businesses and food culture.

Benefits

• Expected Base Salary Range: $166,537-$215,000.
• Ongoing training and growth opportunities.
• Comprehensive medical, dental, and vision plans.
• Mental health coverage programs.
• Unlimited paid vacation.
• 7 weeks of baby bonding time for new parents.
• 401(k) matching.
• Student loan assistance or continuing education reimbursement.
• Employee stock incentive plan.
• Pet insurance.
• Consistent and fair leadership.