Business Control Manager - Remote

Overview

We are hiring a Business Control Manager to join our Compliance team at Chime, where you will be responsible for strengthening the first line of defense by partnering with business units to ensure they operate in compliance with all applicable regulatory requirements and internal policies. You will oversee the development, implementation, and maintenance of robust compliance and control frameworks that support effective risk management across Chime.

In Short

• Play a key role in the creation, enhancement, and ongoing execution of the business unit’s control frameworks and policy development to ensure compliance with applicable laws and regulations.
• Develop, monitor, and test preventative and detective controls with a robust QA program to align with regulatory requirements.
• Stay abreast of changes in the regulatory landscape (e.g., EFTA, TILA, UDAAP) and advise business units on necessary changes to policies, products, and practices to remain compliant.
• Perform ongoing reviews of marketing, consumer complaints, and disclosures to identify compliance risks.
• Collaborate with internal stakeholders to develop and implement corrective actions where necessary.
• Establish and maintain strong relationships with internal stakeholders and external stakeholders to ensure seamless compliance processes and to address emerging regulatory issues.
• Provide ongoing training to internal teams on compliance standards and best practices, fostering a culture of compliance across the organization.
• Prepare and maintain accurate records of compliance activities, regulatory changes, and risk mitigation efforts.
• Regularly report on the effectiveness of compliance controls to senior management.

Requirements

• 5+ years of experience in regulatory compliance, risk management, or internal controls within the financial services or fintech sector.
• Strong understanding of key consumer protection regulations, including but not limited to EFTA, TILA, UDAAP, and other financial regulatory frameworks.
• Demonstrated ability to advise product, marketing, engineering, risk, and operations teams on compliance issues.
• Strong analytical skills, with the ability to identify risks and develop actionable solutions.
• Excellent verbal and written communication skills.
• Experience independently executing quality, timely compliance management system components.

Benefits

• A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events.
• Hybrid work perks like backup child, elder and/or pet care, as well as a subsidized commuter benefit.
• Competitive salary based on experience.
• 401k match plus great medical, dental, vision, life, and disability benefits.
• Generous vacation policy and company-wide Chime Days.
• 1% of your time off to support local community organizations of your choice.
• Annual wellness stipend to use towards eligible wellness related expenses.
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents.
• Access to family planning tools with reimbursement for various needs.
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech.