Training Specialist - Americas - Remote

Overview

The Chainalysis Services Team designs and delivers impactful, engaging content to drive education on cryptocurrency technology and Chainalysis products. We ensure our customers understand the ecosystem, and are able to best use Chainalysis solutions to achieve real world results.

Training Specialists are the face of those educational efforts. They develop and lead training and certification programs for the world’s top investigative and compliance practitioners, both in person and virtually. Your success as a trainer is measured through training quality as well as product adoption and user skill level.

In Short

• Create engaging, interactive content to teach our customers about new product offerings, launch exciting e-learning courses, and explain cryptocurrency developments to a global audience.
• Build expertise across the Chainalysis product suite, on cryptocurrency technology, and investigative, compliance & regulatory workflows - and help others develop these same skills.
• Establish trust with customers through your approachable style.
• Collaborate widely within Chainalysis, working closely with experts in customer success, product development, investigations, research, revenue and beyond to find the best way to meet our customer’s learning needs.
• Help to further develop our training programs by innovating on our current content and evolving it for the future.

Requirements

• Worked in investigations, AML, or financial compliance, or have comparable experience and a proven ability to learn new fields quickly.
• Experience designing and delivering exceptional virtual & onsite training globally.
• An interest in blockchain technology and have a strong curiosity and hunger to learn new tech trends and develop industry leading expertise.
• The ability to communicate effectively across all audiences, from new hires to established executives.
• Customer enablement experience, working with large Enterprises.
• A background in learning and development within a SaaS organization.

Benefits

• Fluency in additional languages.
• Experience with Chainalysis or other blockchain analysis software products.
• Previous experience as a trainer or teacher in a classroom setting.
• Strong creative skills in content development.