IT Service Desk Analyst - Remote

Overview

Join Centorrino Technologies as an IT Service Desk Analyst, providing first-level technical support to clients and helping redefine the customer experience.

In Short

• Join a recognized Great Place to Work in 2024.
• Provide first-level support for technical issues.
• Troubleshoot and resolve hardware, software, and network problems.
• Work Thursday to Monday, 12-8.30pm Melbourne Time.
• Be part of a growing team in New Zealand.
• Contribute to redefining customer experience.
• Engage with a community-focused company.
• Enjoy a supportive work environment.
• Opportunity for professional growth.
• Work in a collaborative team setting.

Requirements

• Experience in technical support roles.
• Strong troubleshooting skills.
• Knowledge of hardware and software systems.
• Ability to work flexible hours.
• Excellent communication skills.
• Customer service orientation.
• Team player with a positive attitude.
• Ability to work under pressure.
• Familiarity with network systems.
• Willingness to learn and adapt.

Benefits

• Recognition as a great workplace.
• Supportive team environment.
• Opportunities for growth and development.
• Engagement in community-focused initiatives.
• Flexible working arrangements.
• Competitive salary package.
• Work-life balance.
• Access to training and resources.
• Collaborative culture.
• Employee recognition programs.