Residuals Manager - Remote

Overview

Celero Commerce is seeking a Residuals Manager to lead and evolve partner and direct salesforce payout operations across our merchant services platform. This role owns the accuracy, transparency, and scalability of recurring residual payments while advancing the underlying systems and workflows that support them. This is an operating leadership role at the intersection of Finance, Systems, and Customer Experience.

In Short

• Own the monthly residual cycle end-to-end including validation, calculation, reconciliation, approval, and release.
• Ensure payouts align with contractual terms and revenue-share models.
• Deliver accurate, on-time statements with clear supporting detail.
• Optimize operations within the proprietary merchant services platform.
• Translate complex compensation structures into scalable processes.
• Partner with Product and Analytics to improve automation and reporting.
• Implement controls and establish SOPs, SLAs, and KPI tracking.
• Improve payout transparency and statement clarity.
• Support the development and success of team members.

Requirements

• 5+ years in residuals, partner payouts, or incentive compensation.
• Direct ownership of recurring, variable payouts tied to revenue or contracts.
• Experience improving or scaling payout systems.
• Strong analytical capability (Excel required; BI/SQL a plus).
• Experience building controls, reconciliations, and documentation.
• Team leadership or mentorship experience.
• Merchant acquiring economics knowledge preferred.
• Experience working with Product, Analytics, or Engineering teams preferred.

Benefits

• Comprehensive benefits package including health insurance, dental, vision, life insurance.
• Identity theft protection.
• Paid time off.
• 401k with 4% match.