Bilingual Certifications Operations Assistant - Remote

Overview

CCOF is seeking a well-organized and detail-oriented bilingual Certification Operations Assistant to join a dynamic and collaborative team that performs a wide range of administrative and customer service tasks associated with CCOF’s certification programs.

In Short

• Work daily in a proprietary database for data entry tasks.
• Provide high-quality customer service in both Spanish and English.
• Manage workload to ensure timely completion of tasks.
• Conduct peer-to-peer training for new team members.
• Process client applications and updates.
• Assist with general inquiries from CCOF clients.
• Support team workload by completing special projects.
• Attend and contribute to team meetings.
• Provide Spanish translations for team resources.
• Demonstrate initiative to improve administrative efficiencies.

Requirements

• Bilingual proficiency in English and Spanish.
• Commitment to anti-discrimination and employee well-being.
• Critical thinking skills and ability to adapt to change.
• Highly organized and detail-oriented.
• Professionalism in customer service.
• Team collaboration skills.
• Proficient typing and data entry skills.
• Proficient computer skills including Microsoft Office.
• 1-3 years of experience in an applicable field is desired.

Benefits

• Competitive pay and benefits.
• Superb health plans.
• 401(k) program.
• Generous sick/personal and vacation time.